Privacy Policy

Our Privacy Policy

  1. Introduction:
    This Privacy Policy explains how DirectorLeadPro ("we," "our," or "us") collects, uses, and protects your personal information when you visit our website, use our services, or interact with us. We are committed to ensuring the privacy and security of your personal data in accordance with applicable data protection laws and regulations.
  2. What Information We Collect:
    We collect information that you provide directly to us, such as when you fill out contact forms, subscribe to our newsletter, or register for our services. This may include your name, email address, phone number, company information, and any other details you choose to share. We also automatically collect certain technical information, including your IP address, browser type, device information, and usage patterns through cookies and similar technologies.
  3. GDPR Compliance:
    We fully comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws. This means we process your personal data lawfully, fairly, and transparently. We only collect data for specified, explicit, and legitimate purposes, and we ensure that your data is accurate, kept up to date, and stored securely. You have specific rights under GDPR, including the right to access, rectify, erase, and restrict processing of your personal data.
  4. How We Use Your Information:
    We use your information to provide and improve our leadership training services, communicate with you about our programs, process your requests, and enhance your user experience. This includes sending you relevant content, responding to your inquiries, providing customer support, and analyzing website usage to improve our services. We may also use your information for marketing purposes with your explicit consent.
  5. Consent and Your Rights:
    You have the right to access, correct, or delete your personal data at any time. You can withdraw your consent for data processing, request data portability, and object to certain types of processing. To exercise these rights, please contact us using the information provided below. We will respond to your requests within 30 days and provide you with a copy of your personal data in a commonly used format.
  6. Data Retention and Storage:
    We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Typically, we keep your data for up to 3 years after your last interaction with us, unless a longer retention period is required by law or necessary for legitimate business purposes.
  7. Security Measures:
    We implement comprehensive security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, regular security assessments, access controls, and employee training on data protection. We also use secure servers and follow industry best practices to ensure the confidentiality and integrity of your information.
  8. Third-Party Services:
    We may share your data with trusted third-party service providers who assist us in operating our website, conducting business, or serving you. These providers include hosting services, analytics platforms, email marketing tools, and payment processors. All third-party providers are carefully selected and required to maintain the same level of data protection as we do. We do not sell, trade, or otherwise transfer your personal data to third parties for marketing purposes without your explicit consent.
  9. Children's Privacy:
    Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal data from a child under 13, we will take immediate steps to delete such information. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
  10. Changes to This Privacy Policy:
    We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this policy and notify you through our website or email if the changes are significant. We encourage you to review this policy periodically to stay informed about how we protect your information.
  11. Contact Us:
    If you have any questions, concerns, or requests regarding our Privacy Policy or how we handle your personal data, please don't hesitate to contact us. Our dedicated privacy team is here to help you understand your rights and address any privacy-related issues you may have.
    2401 Eglinton Ave W, York, ON M6M 1S7, Canada
    +1 416-529-9365
    info@directorleadpro.com